Shipping policy

**Shipping policy**

Please allow for 14 days to fulfill your order and an additional 3-5 shipping days priority shipping. If you still haven't received anything then contact us at novanity.help@gmail.com. Please note if you purchase during a pre-order, shipping times will differ and will likely take 4-8 weeks to be shipped. this is a general baseline, not an official shipping deadline.

**lost in the mail**

Please note that we are not responsible for any packages that get lost at shipping or stolen packages. However, if something goes wrong during the shipping process, please contact us at novanity.help@gmail.com and we will do our best to help.